Our Services

Expert Support for Smarter Logistics Operations


Overview

Quantainer is more than a platform—we’re your partner in modernizing port and logistics operations. From setup to system integration, from training to compliance support, our services ensure your team gets the most out of our technology.

Whether you’re a small depot, a national quarantine facility, or a shipping line with global routes, we offer services tailored to your operational scale and needs.


Platform Onboarding and Setup

We guide your team through every step of implementation, from user registration to role configuration.

  • Account provisioning and workspace setup
  • Stakeholder roles and permission structures
  • Mobile app rollout and QR login configuration
  • Optional sandbox environments for testing and training

Our goal is to have your operation running on Quantainer within days, not months.


Custom Form and Workflow Design

Every port and business has unique workflows—and Quantainer adapts to them. We help you define and build the forms and checklists your teams use daily.

  • Biosecurity checklists
  • Quarantine inspection forms
  • Container release workflows
  • Damage or delay reports

These forms can be accessed and submitted through mobile or web, with all data instantly linked to the relevant job or container.


Integration Support

We offer integration services for connecting Quantainer with your internal systems or third-party providers. Whether through our APIs or direct collaboration with vendors, we ensure data flows smoothly.

  • Coordination with OneStop, ICS, Inbound Connect
  • FreightTracker integration (in progress)
  • Secure webhook and REST API setup
  • CSV and XML data import/export support

Our team works closely with yours to maintain interoperability without disrupting operations.


Compliance and Documentation Services

We help ensure your records meet local and international standards. Our system supports structured digital documentation for:

  • Quarantine clearance
  • Fumigation certificates
  • Transport handovers
  • Customs declarations

All documents are stored securely and can be shared via QR code or digital link with relevant stakeholders.


Support and Training

We provide hands-on assistance to ensure platform adoption across your workforce.

  • Onboarding sessions for admin and operational staff
  • Helpdesk and email support
  • User documentation and training materials
  • Scheduled platform health checks and workflow reviews

Our support team understands logistics and speaks your language—technical and operational.


Continuous Optimization

Your logistics challenges evolve—and so do we. As a partner, we work with you over time to refine how you use the platform.

  • Data audits and visibility tuning
  • System usage analysis
  • Workflow enhancements based on team feedback
  • Feature recommendations tailored to your operation

We don’t just deploy software—we stay involved to ensure long-term impact.


Get Started

Ready to streamline your logistics operations and elevate your visibility?
Contact us today to speak with our onboarding team or schedule a service consultation.

Get in Touch